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When am I most at risk?

When you:

  • Handle money.
  • Provide care to people who are ill, on medication, in a panic, or afraid of what might happen to them, especially in the NHS and emergency services.
  • Relate to people who have a great deal of anger or feelings of failure.
  • Face friends and family of patients, clients or students who are anxious, angry, afraid, or who feel they can't cope with a large 'bureaucracy', such as a hospital or school, from which they are seeking help.
  • Enforce rules or regulations, eg benefit officers, council inspectors.
  • Provide an essential service or benefit, or have the power to withdraw it.