When am I most at risk?

When you:

• Handle money.
• Provide care to people who are ill, on medication, in a panic, or afraid of what might happen to them, especially in the NHS and emergency services.
• Relate to people who have a great deal of anger or feelings of failure.
• Face friends and family of patients, clients or students who are anxious, angry, afraid, or who feel they can't cope with a large 'bureaucracy', such as a hospital or school, from which they are seeking help.
• Enforce rules or regulations, eg benefit officers, council inspectors.
• Provide an essential service or benefit, or have the power to withdraw it.