What should a bullying and harassment procedure include?

According to HSE advice, your employer's bullying and harassment procedure should summarise the organisation's approach to tackling bullying and harassment and include:

• a statement from senior management endorsing the policy
• definitions of what constitutes unacceptable behaviour
• a statement about responsibilities regarding the elimination of bullying behaviour
• information about how individuals can initially raise their concerns about bullying
• information about sources of emotional support
• the procedures that the organisation will follow for both the complainant and alleged bully
• information about the potential outcomes and rehabilitation

Your employer may expect people who are being bullied to use the 'grievance procedure'. Get a copy of the procedure – see your staff handbook, company intranet, or get a copy from personnel or your union rep.